How to Choose a Water Damage Company
When homes and businesses experience water damage after drains backup and create flooding, it is necessary to act immediately just as one would with fire. Getting the assistance of a water damage company is important if you want to locate and shut off the destructive energy of waters presence. Water like fire destroys everything it touches and as long as water remains in materials it is acting as a destructive force compromising structural integrity and in short order will produce mold.
If you have water damage from a toilet overflow, leaking appliance, frozen pipe or sewer drain backup, contacting a reputable water damage company near you is never a mistake. They will be able to remove standing water, disinfect all surfaces, dry all materials and assist in the insurance claims process if a claim is made. Their services will always include a thorough inspection of the affected area so all hidden moisture can be found and serviced.
Consider Action Extraction of Macomb MI as they have an impeccable 5-star rating for their customer satisfaction.
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The most important decision you can make when needing a water damage company is choosing the right one for your needs. We are a premiere water restoration firm with the highest customer service rating in all Southeast Michigan.
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REASONS TO CALL THE PROFESSIONALS
Why So Many Water Damage Companies
Because of leaking faucets, toilet overflows, broken pipes and sewer backups, flooding and resulting water damage is one of the most shared and potentially destructive problems homeowners face. When there is a demand there is a vacuum that creates a supply, but not all water damage companies are the same. Action Extraction is a water damage company with the skill, experience and modern tools to restore your property quickly and affordably. This is not the same with so many others that have propped up in the last several years.
What to look for in a water damage company
Look for positive online reviews. Because water damage is an unpredictable event that happens when one least expects it, you don't have hours to spend on finding a water damage company. However, you don't want to call the first company you find on line either as even a good looking business website doesn't mean a thing. The most information rewarding thing you can do is look for online reviews from past customers to see if the potential water damage company you are considering is reputable and courteous or a nightmare to avoid.
Research has shown that the most satisfied customers are those that took time to evaluate the reviews of previous customers. Finding a water damage company is no different. Do you want the company that leaves customers dissatisfied and things not properly done or do you want exceptional service? There is no substitute for finding the best water damage company than doing a bit of research of their reviews on Google, Yelp and Yellow Pages.
Only choose IICRC certified professionals. If you needed a medical treatment you wouldn't choose a veterinarian because he has a little skill with animals. Why then hire a handyman or plumber for something that if not completely done correct can have serious consequences.
Here are some of the bad sings homeowners have found after hiring a handyman instead of a professional water damage company.
Smells linger and are worse now than when restoration began. Mold is beginning to manifest on drywall and base moldings. Eyes are watering, noses itching and respiratory infections have been occurring. Bugs, spiders and creepy crawlies are being found in great numbers in the basement. The list goes on and these results are predictable because if you do not have instruments that detect the presence of water you won't know what to service.
Professional water damage companies have trained technicians who have received certification and have gone through schooling to be a knowledgeable professional. Add that with many years of experience and you cannot compare this professional water damage company with a handyman.
Do not choose a water damage company only because of the price. The lower price can often be because they are leaving things undone that are required. It could also be because they are desperate and cut-throat and you are the only one who has called them in a week. The reasons can be many, but price should never be a concern if your water damage company is billing your insurance company. The reason is because if they are a true insurance repairs specialist they can only bill the prices that the industry allows through the pricing software insurance companies use.
Do not choose a water damage company on your insurance company's recommendation. Often the insurance carriers have developed relationships with contractors that put their interest above your and will recommend them because they control them.
This is never a good thing as you want a water damage company that is placing your interest above the interest of the insurance carriers. If you need a new floor you don't want their contractor saying its fine as it is. If your carpet is damaged beyond the scope of restoration you deserve new not a cleaning. Often if you take the time to research the online reviews of this recommended company you will discover no one likes them except your insurance company. Your adjuster would never invite them to perform work in their home, but they are all to eager to see them in yours. BEWARE!
Choose a water damage company that specializes in a full range of water damage restoration services. The easiest way to determine the expertise of a firm is to see if they provide service to all the types of water damage that exist. If they can dry after a sink overflow that is one thing, but can they completely restore your sewer infested basement?
Choose a water damage company with their own equipment. If the company says they rent their equipment they obviously are just starting up and you may think twice about being on their list to get experience. Renting not owning means that it is not your equipment and you do not know where it has been or if has been cleaned and disinfected after being employed on a sewer backup.
Choose a water damage company that is available when you need them 24/7. Stay away from water damage companies that are reluctant to start right away. In many cases modern equipment can enable near-complete drying in as little as 36 hours. The sooner they start the quicker the drying and restoration will be complete. Every minute standing water is present is minute water is absorbing into materials and creating a longer time line for drying. Reputable professionals are aware of this and will inform you as to the benefit of tackling the project sooner than later. If a restoration company can't start till a day or two, you may have them cancel on you and now your back to searching for a water damage company all over again.
Make sure the water damage company is certified and insured. Responsible companies have insurance and are able to show it to you before they begin. If they are offended by your request to show coverage than chances are they don't have it and you need to stay clear of them. What happens if one of their water damage technicians breaks something or something on the project goes terribly wrong? Insurance is a must and asking for proof makes you an informed consumer.
Select a water damage company that offers recent and local referrals. Any restoration company will have completed jobs in your area and asking for a referral should not be a problem.
Lastly, choose the water damage company that makes you feel confident in their abilities. Selecting a good contractor may be compared to choosing a pair of shoes. If the fit feels good and there is no pain than you may have a good pair. If the contractor is arrogant, doesn't answer questions without becoming belligerent and is not courteous, move on.
Consider Action Extraction for your water damage company.
We provide service to all cities local to Macomb such as Shelby, New Baltimore, Utica, Washington Twp. Sterling Heights, Chesterfield Twp. Clinton Twp. and Armada.
Older communities such as St. Clair Shores, Eastpointe, Grosse Pointe, Grosse Pointe Farms, Grosse Pointe Woods, Warren, Roseville, Centerline and Harrison Twp. are also areas that need a water damage company with experience and we have proudly served them for almost 30 years.
Cities by the Detroit Zoo such as Huntington Woods, Royal Oak, Berkley, Birmingham, Ferndale, Hazel Park and Southfield are also well established areas for us as a water damage company to service.
Action Extraction is a water damage company that offers service to cities in Oakland County as well. Rochester, Rochester Hills, Farmington Hills, Bloomfield, Bloomfield Hills, Oakland, Troy and Madison Heights have known us as a premiere water damage company second to none for our professional services.
CALL TODAY 800-713-4333