Sewer back up 2a


Sewage water is waste intended to be removed from a community to keep them from illness. When it backs up into your home the potential for health risk is great. It is not what you see and smell that is as dangerous as what is invisible. Soon after a sewer backup indoor
air begins to become infected with health threatening disease causing germs.  There is no water more dangerous in a home than sewer water, classified as category 3.

What Is In Sewer Water

E Coli Bacterium is only one of the many pathogenic strains of bacteria thriving in sewer water that can cause disease along with potentially 81 viruses, countless microorganisms and organic matter that need to be treated with sanitizing agents to eliminate them from your home. Once airborne only hepa filtration systems can remove them.

Warning: Transmission occurs when you touch contaminated items, track them into uncontaminated areas on shoes or breathe germs into lungs. Children, the elderly and pets are especially vulnerable.



Some make the mistake of assuming they are qualified to take upon the responsibility of clean up themselves refusing to consider professional help.  While it is true resourceful people may scoop up and be careful to wipe down surfaces with bleach, they cannot sanitize air or know the critical required guidelines for category 3 cleaning.

Unfortunately many horror stories exist of families fighting illness for weeks after a sewer back up until an environmental hygienist is called out who discovers the air is infested with air borne germs that continued to thrive after the cleaning process.

Sewer Water + Good Intentions + Incorrect Cleaning = Health Risks

Sump Pump Water Backup in Michigan

Wet drywall is especially at risk, when wet over 72 hours mold begins to form.

mold filteration


Removing sewage with professional truck-mount equipment is essential. Wiping fecal matter and urine with bleach only drives it deeper into surfaces. Vertical extraction with high pressure steam is required to completely remove waste from the environment it has contaminated.

Sterilizing affected areas immediately with anti-microbial agents after waste removal is critical. We use plant based disinfectants that are EPA approved and specially formulated to kill the germs associated with sewer water, while being completely safe for occupants in the home.

Evaluating contents to determine which ones must be disposed of and which can be restored is a matter of training and experience we take very seriously. Porous items such as stuffed animals, linens, mattresses, carpet, pad, drywall and wood base are several items that cannot be restored and must be disposed of. These contaminated objects will always release endotoxins and pose a threat to human health.

Testing building materials such as drywall, carpeting, cabinets, etc. is perhaps the most overlooked aspect of the cleaning process. Visual inspection alone cannot determine what is wet, only moisture meters that are sensitive to the presence of water will reveal what materials require the attention of service.

Removing contaminated materials is the next step to assure success in the cleanup process. Any company that attempts to save drywall, carpet, pad or wood base is in direct contradiction to the Standard and Reference Guide for Professional Water Damage Restoration S-500.Page 11 section

Installing drying and HEPA air filtration equipment is the last step in the cleaning process. We use specialized equipment to remove moisture eliminating the chances for mold growth and bad smells.

Dos and Don’ts


Call Action Extraction 24/7

Close off doors; turn off AC or furnace and all fans.

Open windows, wash hands thoroughly & stay clear of contaminated areas.


Breathe air directly without a face mask if possible

Attempt to sanitize with household cleaners & disinfectants that are not effective

Save any stuffed animal toys or porous items that have had contact with water

Let any company that is not a registered certified firm in you home.

Absorbent materials that must be disposed

FACT: Sewer water carries harmful disease causing microorganisms that must be removed from the home environment.
Sewer water contains microorganisms and most absorbent materials that come into contact with water must be removed from the home. Examples of highly absorbent materials that cannot be safely restored: Pillows, stuffed animals, mattresses, upholstery, boxes, paper. WARNING: Any company that attempts to save any of the items listed above is in direct contradiction to the Standard and Reference Guide for Professional Water Damage Restoration S-500. Page 11 section states unequivocally 'MUST BE DISPOSED'