Customer Testimonials 2017-05-08T14:25:58+00:00

At Action Extraction we strive to earn your deepest trust from the first phone call to the last handshake. Whether it is in showing true sensitivity to your circumstances related to a water loss to just being professional at each stage in the restoration process, your complete satisfaction is our goal. Check out several of our customer testimonials and see what others are saying about our services.

Our pledge to you is:

“The Action Extraction Reaction is Satisfaction”

Water Damage Customer Testimonials

Customer Testimonials

Action Extraction is by far one of the best overall service companies I have ever dealt with.  I initially had them come just to clean my carpets.  Dan was friendly, reliable, trusting and just did an overall excellent job.   A few months later our basement flooded and I remembered how great he was and called.  It was a Saturday, and my initial contact was the answering service.  He was extremely friendly, helpful and said I would get a call from Chuck, the owner within minutes.  Chuck called right away and showed up at our house within the hour.  He started the process of clean up immediately, worked directly with our insurance company, took care of EVERYTHING and made this entire process completely seamless and painless.  The quality of their work and the amount of work they do in a short period of time exceeds excellence.   Chuck explains everything and the products he uses are safe for your children and the environment.   I highly recommend Action Extraction, GREAT PEOPLE, GREAT COMPANY.
~ Christi Vachon, Macomb, MI
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Chuck and the folks @ Action Extraction renewed my long-since lost faith in contracted services. We were victims of the “great flood of 2014”.  I have never bothered with a review before, but these folks EARNED this! They were the finest company we have EVER dealt with. They helped in so many ways while we were in our “darkest hours”. I have not experienced this kind of true customer service in 25 years! I have recommended them to everyone and I rarely endorse ANYONE! Chuck and crew…simply put…THANKS for being the very best.
~Ted Merciez, Warren, MI
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Action Extraction helped us clean up the flooded basement and they did excellent work. They are very experience and professional and know exactly what they are doing. They do care customers much and speak for customer to insurance company. I strongly recommend them with great satisfaction.
~Dae-Kyoo Kim, Rochester Hills, MI
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Our rental property had extensive water damage that our insurance company initially denied coverage for. That is until Chuck spoke to the identical adjuster that said we were not covered. Well, it pays to work with people that are experienced with the insurance industry and are willing to be an advocate for you. They got all our work covered and our renters love their new bathroom. Thank you Action Extraction – GREAT JOB!

~Sue, Macomb, MI

LineThanks so much for everything you guys did to cleanup our basement. You didn’t skimp on anything, were extremely thorough and spent a lot of time educating us on the entire restoration process. We feel extremely fortunate to have had the opportunity to work with you guys. I can tell that you take pride in doing the right thing and doing your job well, which is so refreshing these days. My wife and I are appreciative and happy to provide recommendations or referrals. Take Care!

~Lawrence, Berkley MI

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Our sump pump suddenly stopped working on a Sunday, causing our basement to flood. At 9pm that evening, we were desperately seeking anyone who was open. After searching google, we found Chuck and the Action Extraction team. They were so empathetic and were able to get us set up with a plumber for 7am the next morning. Chuck and his guys showed up at 9am, secured a dumpster for our ruined belongings, and worked tirelessly to clear away and salvage anything and everything possible. Chuck was really busy with other customers, but made sure to take the time to explain every step of the cleaning process, working around our schedule to make sure everything was cleaned and dried properly. Thank you so much Chuck and your team, for being prompt, courteous, and so hard-working. We appreciate your compassion and will definitely recommend you to others who may find themselves in the same situation.

~William, Warren MI

Our latest Customer Testimonials Are Available.

If you have a water damage need and are picky about quality and attention to detail we have good news for you. Contact us for our latest customer testimonials and we will give you the names of satisfied customers that utilized our services in the last month. See what they say about our care and attention given to their home or business and no doubt you will want to use the very best.

Our customer testimonials are from all cities in all southeast Michigan. Macomb, Shelby, New Baltimore, Clinton Twp., Sterling Heights and more. Call today for your free customer testimonials.